ASCI’s FTCC rules in Favor of Reliance Jio, asks Airtel to Stop Ads for Misleading
Reliance Jio has called in wars with all the telecom operators with their launch of the Jio 4G services here in India. Regardless of the quality of the service or the speeds, which has always been a debatable topic, Jio is on the forefront, and all the other operators are trying to catch up with them. However, on the other hand, if you have been following the news lately, then you might be aware of the fact that Jio has sent a legal notice to Ookla. What is it about? Well, the company has sent a legal notice for misleading ads by Airtel.
Update 1: ASCI has given a statement in favor of Reliance Jio and has asked Airtel to stop the ads that were misleading for several reasons. Read the following to know more on the same.
The complaint was considered by the Fast Track Complaints Committee (FTCC) on 29th March 2017.
The FTCC referred to the terms and conditions (https://www.airtel.in/fastestnetwork/download/terms-and-conditions-fastest-network-ookla.pdf) and noted the following clauses which were considered to be in contravention of the ASCI Guidelines on Disclaimers, Clause I because it renders the principle claim of the TVC being the Fastest Network null and void.
The specific clauses are –
Airtel has no liability whatsoever in respect of any claims or disputes and any resulting damages or losses, whether direct or indirect, relating to the customers use of the network.
Airtel makes no warranties or representations whatsoever in respect of the mobile services including as to its fitness for any particular purpose, merchantability, quality, availability, disruption or error free operation.
Please note that the statements in these terms and conditions do not constitute any general representation from Airtel regarding Airtel services or its availability. Airtel network is available on an as is where is available basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.
Reliance Jio has called in wars with all the telecom operators with their launch of the Jio 4G services here in India. Regardless of the quality of the service or the speeds, which has always been a debatable topic, Jio is on the forefront, and all the other operators are trying to catch up with them. However, on the other hand, if you have been following the news lately, then you might be aware of the fact that Jio has sent a legal notice to Ookla. What is it about? Well, the company has sent a legal notice for misleading ads by Airtel.
Update 1: ASCI has given a statement in favor of Reliance Jio and has asked Airtel to stop the ads that were misleading for several reasons. Read the following to know more on the same.
The complaint was considered by the Fast Track Complaints Committee (FTCC) on 29th March 2017.
The FTCC referred to the terms and conditions (https://www.airtel.in/fastestnetwork/download/terms-and-conditions-fastest-network-ookla.pdf) and noted the following clauses which were considered to be in contravention of the ASCI Guidelines on Disclaimers, Clause I because it renders the principle claim of the TVC being the Fastest Network null and void.
The specific clauses are –
Airtel has no liability whatsoever in respect of any claims or disputes and any resulting damages or losses, whether direct or indirect, relating to the customers use of the network.
Airtel makes no warranties or representations whatsoever in respect of the mobile services including as to its fitness for any particular purpose, merchantability, quality, availability, disruption or error free operation.
Please note that the statements in these terms and conditions do not constitute any general representation from Airtel regarding Airtel services or its availability. Airtel network is available on an as is where is available basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.
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